Shipping policy

Shipping Policy Template

1. Processing Time

All orders are processed within [e.g., 2–3] business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.  

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: [e.g., 3–7 business days] — $[Price]

Free Shipping: We offer free standard shipping on all orders over $[Amount, e.g., $75].  

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

5. Damages

[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.  

6. Incorrect Shipping Addresses

We make every attempt to validate the shipping address provided at checkout. If we cannot validate the address, we will contact you. If we cannot reach you, the order may be canceled and refunded. We are not responsible for packages delivered to an incorrectly provided address.

7. Returns & Refunds

Please refer to our [Link to Return Policy Page] for information regarding returns and exchanges.